luggage.co.nz Delivery of Luggage

During our Black Friday Campaign, there may be a dispatch delay of up to 1 business day. If your order is urgent, please contact us.

HERE AT LUGGAGE NZ WE OFFER FREE SHIPPING ON ALL SUITCASES, BACKPACKS AND TRAVEL ACCESSORIES WITHIN NEW ZEALAND

The team here at luggage.co.nz believes that the most exciting part of your luggage purchase (apart from selecting it) is when it arrives at your doorstep. Delivery of your new travel product is done with great care at luggage.co.nz.

luggage.co.nz provides free delivery for all orders NZ wide*.

Orders are processed during standard business hours (Mon-Fri, 8am-4pm) and will typically be dispatched the same day if ordered before 2pm NZST. If you are based in the North Island your order will typically arrive within 1-2 business days from dispatch. For South Island deliveries, delivery is generally 2-3 business days from dispatch. Please note, these delivery timeframes are estimates and are not guaranteed. If your order is placed outside business hours, your order will be processed the following business day. Please allow an additional 2 days to these times for all rural deliveries.

Orders made on weekends and public holidays will be dispatched the next business day.

Most orders are sent by NZ post & are fully trackable. A tracking number will be emailed to you as soon as your order is prepared by our warehouse team.

We have two shipping options available at the checkout, Signature Required or Authority to Leave.

Please note, if you select Authority to Leave you are giving permission for the delivery driver to leave the goods at your address without obtaining a signature. By selecting this option, you are acknowledging that Luggage.co.nz and our delivery partners will not be liable in any way for any loss or damage to items left at the address in accordance with this instruction. This means that if the parcel is lost, stolen or damaged after delivery, you will not be able to claim compensation from the courier company or luggage.co.nz.

If you do not wish for the couriers to leave the parcel unattended please ensure you select the ‘’Signature required’’ option.

*Some luggage deliveries to Great Barrier Island or Chatham Islands may incur an additional charge. If an additional freight charge is require, someone from our team will contact you before your item is shipped. If you wish to cancel your order at this point, you are more than welcome to.